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Terms and conditions
1. GENERAL TERMS
These Terms and Conditions ("Terms") apply to all users ("User" or "Users") who access, browse, play, deposit funds into, withdraw winnings from, or use the services of Hadesbet Casino ("Casino", "we", "us", "our"). By registering an account with us, accessing our website, playing games, making deposits and withdrawals, you agree to be bound by these Terms. If you do not accept these Terms in full, please leave our site immediately.
2. ELIGIBILITY
To access the Casino's services, Users must meet certain requirements: (a) be at least 18 years old; (b) provide truthful information about themselves during registration and keep this information up-to-date; (c) have a valid email address and phone number; and (d) reside in a country not restricted by us.
3. ACCOUNT REGISTRATION
Each User must register for an account to access our services. Registration requires providing accurate personal details, including name, surname, date of birth, residential address, contact information and other relevant data. Users are responsible for maintaining the security and confidentiality of their login credentials.
4. GAME RULES AND REGULATIONS
All games offered by us are subject to specific rules and regulations, which may be modified or updated from time to time. The outcome of all gaming activities is determined solely by chance through our Random Number Generator ("RNG") technology, with the exception of those games where outcomes depend on skill, strategy, or other factors.
5. BETTING LIMITS
Users are restricted in their betting limits as specified within these Terms and conditions may be revised from time to time by management. We reserve the right to limit bets at any given moment for specific players.
6. PROMOTIONS AND BONUSES
All promotions, bonuses (including welcome package) and rewards issued by us must comply with applicable laws and regulations of respective jurisdictions. The details regarding these incentives are made available on our website. Any bonus amount has its individual Terms and Conditions that must be agreed to before claiming the promotion.
7. PAYMENT TERMS AND METHODS
Users may make deposits, withdrawals, or payments using various payment methods accepted by us (the "Payment Methods"), including credit cards, e-wallets, bank transfers, prepaid vouchers, etc. For detailed information regarding our Payment Terms and accepted currencies please visit the "Banking" section.
8. CANCELLATIONS
If a User's account is inactive for an extended period or in case of any other exceptional circumstances as deemed by Management, we reserve the right to freeze/suspend/close the user account with no obligation to provide refund on deposited funds.
9. RESPONSIBLE GAMBLING AND SELF-EXCLUSION
We acknowledge that responsible gambling and self-exclusion policies are essential for ensuring that our Users' gaming experience is enjoyable but safe as possible. If a User believes they have a problem or would like help with managing their account, we recommend the following measures (hereinafter referred to as "Self-Help Tools"):
- Deposit limits: limiting your deposit amount;
- Time-out periods: temporarily closing an account for specific duration;
- Self-exclusion: permanently excluding yourself from participating in our gaming activities.
The Casino may request verification of Users' identification and/or age during or after registration. We reserve the right to refuse participation and/or immediately terminate this Agreement with any User that we suspect is attempting to evade these measures through multiple accounts, self-limited funds, etc. Further detailed explanation of Self-Help Tools can be accessed via our "Responsible Gaming" section.
10. SOFTWARE AND LICENSING
Our online casino uses high-quality software developed and licensed by leading gaming developers like Evolution, NetEnt, Pragmatic Play, Yggdrasil to ensure that all games are fair, safe, secure and operated fairly.
11. PROVABLY FAIR TOOLS
As part of ensuring fairness in game outcomes we employ Provable Fair technology that allows players to verify outcome through an independent audit function.
12. DISPUTE RESOLUTION AND GAMBLING REGULATIONS COMPLIANCE
The Casino endeavours to ensure the highest standards regarding compliance with applicable gambling laws and regulations within respective jurisdictions.
By using our services, you agree that all disputes will be resolved amicably or via ADR (Alternative Dispute Resolution). You must comply with any local jurisdiction's rules related to online gaming. We are bound by relevant gaming legislation in Curacao where we operate, and it is Users' responsibility to understand the specific regulations of their country.
13. CHANGES AND AMENDMENTS TO TERMS
These Terms can be amended at our sole discretion from time-to-time, including but not limited to changes on promotional terms or wagering requirements. All updates will take effect upon publication on this website and it is Users' responsibility to regularly check for any alterations.
By accessing the Casino services after such amendments have taken place, you agree that these new Terms are binding, and accept our updated Conditions of Service from now on.
14. DATA PROTECTION
Personal data collected by us will be handled in accordance with applicable Data Protection laws. For details please visit "Privacy Policy".
These terms may contain void or invalid provisions according to the jurisdiction where User resides, which shall not affect other parts of these Terms and therefore all rights and obligations under this Agreement remain enforceable.
By participating in gaming activities at our Casino Users confirm that they fully understand the above-stated Conditions. If you don't agree with any part of the terms stated herein then please do not continue to use this site as your decision confirms acceptance for each clause contained in these conditions.